Claiming behavior is an often overlooked but important concept when evaluating a product. Read the Beyond the Failure Rate: How Psychology Impacts Service Contract Claims article at P&A Magazine.
Presentation – Price Optimization – Getting the Project Off the Ground, Lee M. Bowron, ACAS, MAAA The 2010 RateMaking & Product Management Seminar, March 15-17, 2010 The Fairmont Chicago, Millennium Par, Chicago, IL Conference Information Download Presentation
Manufacturer’s warranties have increased on many models during the last several years. What is the impact on service contracts? Read the Changing Warranty Terms: Impact on Service Contracts article at P&A Magazine.
John Kerper and Lee Bowron presented at the VSCAC conference in Las Vegas on September 18, 2007. The topic was how to analyze vehicle service contract experience.. You can download the presentation by clicking on the link below. Presentation titled, “Making Sense of Your Loss Ratios – Is it the Dealer, the Rates or Just [...]
John Kerper and Lee M. Bowron were members of the CAS Committee on Ratemaking in 2007. They presented at the CAS Ratemaking Seminar in 2007. Their article “An Exposure Based Approach to Automobile Warranty Ratemaking and Reserving” was published by CAS in 2007. Links: download article here: http://www.casact.org/pubs/forum/07spforum/07Sp35.pdf
“Zipf’s Law,” appears in the January 2004 issue of Contingencies. Zipf’s Law is an interesting power-law phenomenon that has interesting applications to many aspects of life, including market share.
Written by John Kerper Reserving for Automobile Warranty and Other Long Duration Contracts (Session at 2002 CLRS)-Unearned premium reserves for long duration contracts can be substantial liabilities on the financial statements for many property and liability insurance companies. This session will investigate reserving techniques and philosophies for unearned premium reserves for automobile warranty and other [...]
“Staying in the Race,” – appears in Best’s Review, December 2001-For Property Casualty insurance, “Business Retention” has always taken a back seat to its sexy cousin, “New Business Production.” However, companies and agencies are increasingly analyzing retention and focusing on improving it. Even small improvements in retention can make large improvements to profitability levels.
Written by John Kerper Managing Non-Life Insured Products Sold Through Auto Dealers- Excerpt: Auto Dealers offer several insurance and insured products through their finance and insurance (F&I) departments other than credit life and credit A&H. Vehicle service contracts, gap and financing are three other products offered by the F&I department that are often insured by [...]
Ratemaking For Maximum Profitability – appears in the 2001 Winter Forum Ratemaking Discussion Papers-The goal of ratemaking methodologies is to estimate the future expected costs for a book of business. However, if one looks at the rate activity in a market, it is apparent that company actions do not always follow the indications. Surprisingly, such [...]
